Classy and simple kit! Love the details and design!

I have been with minejerseys for a year and a half and I loved the shirts. However, the customer service that I’ve received has turned into me being scammed. I asked minejerseys if they could do a couple of custom shirts. They said they could. A few weeks later, I asked for an update and they said they would have one soon. Emailed a week later, same email, same method of communication as always and they replied they never accept orders via email and it wasn’t them. I said that was impossible because we were still on the same email chain where all this was agreed. I then showed them screenshots of the exchange and they said it was a hacker email. I showed screenshots of the email I emailed and a screenshot of their contact page showing it was the same email. They said it was still a hacker but they would give me a coupon for $140. Which is strange because I deliberately didn’t tell them how much I had paid “the hacker”. So they already knew how much I had spent, meaning it was them that agreed to do the order in the first place. The thing is, I wasn’t even mad about the situation. They’d given me a coupon to make up for it and the shirts I’d asked for were quite specific so if they had just emailed and said, hey we can’t do this, here’s a coupon or money back, I would’ve completely understood. Well, it’s been a month and the shirts I ordered with the coupon have not arrived. Not only that, the tracking numbers I was given show that there is no package with that tracking information. I have emailed multiple times, sent messages on WhatsApp and Instagram and heard nothing. No doubt that this review will get buried with fake reviews. Minejerseys, if your going to leave fake reviews, make sure you use different emails and also don’t copy and paste a good review that I gave you 6 months ago. It’s a complete shame because I have bought with minejerseys multiple times before and have always loved the shirts. I recommended a lot of people to them, but to have customer service like this is just poor.